Thematic focus

Specialized brochures supply a summary of information about individual insurance products. They also provide specific advice on situations closely connected with insurance. The brochures serve as a step-by-step insurance guide from the initial negotiation to claim settlement.


  • ways of effecting an insurance contract
  • essential advice and guidelines on the most common exclusions
  • instructions as to what to do in specific situations
  • usual procedure in case of an insured event
  • examples of using assistance services
  • advice on how to report an insured event
  • documents required for claim settlement